The office where I work has mostly converted to free software, but sometimes people don't know what website to go to to look for help.
It seems that each distro has it's own forums, and most projects have their own forums or mailing lists, and then there are some general sites like linuxquestions.org (or google.com/linux).
These are great for you and I, but not for someone who doesn't know the name of the project that develops the application they're using, or for someone who wouldn't think that they have to search three sets of forums. Can anyone recommend an umbrella site or portal that I could send them to?
Maybe the Free Software Directory (http://directory.fsf.org/), it contains bug reporting, and help mailing addresses.