Hi,
pe, 2011-01-21 kello 14:26 +0100, Matthias Kirschner kirjoitti:
For me there are the following big problems:
- Fellows drop out because they have to transfer money and not us initialising the payment.
- Fellows not joining because it is easier to pay monthly than yearly
- Fellows not joining because it is difficult to join the Fellowship when you saw something you liked on fsfe.org.
(1) and (2) will be solved as soon as we switch to the other payment provider. We will than have several payment options, and the possiblity to pay monthly. Reinhard expects the basics to be ready by March, than our sysadmins have to implement it.
For (3) I would be very thankful if you can help me. I agree that the current join formular has to be improved. We also need a better user experience from reading something interesting on www.fsfe.org/ to joining the Fellowship.
I already talked about that with Nico, Reinhard and Karsten and will send proposals to web@ and CC you. Please help me with that. We can already work on several things for (3).
Ok, I'll focus on improving the join process (3). I've sent you ages ago structured feedback about the https://fellowship.fsfe.org/login/join.php, but I could do better by actually building a prototype of a new version.
I'll try to brainstorm and prototype around the join form (and process) together with other Fellows here in Finland next time we meet.
(In case you want to review my old yet still valid feedback, search your mail archive from the end of 2009 with subject "Re: Fellowship join process")